Dynamics 365 Customer Engagement Engineer

Dynamics 365 Customer Engagement Engineer

Austin TX (Hybrid)

6 months Contract with possibility to extension

Job Description and Skills Required:

• Dynamics 365 Customer Engagement Engineer
• Online Environment Microsoft Dynamics 365 Web Services Azure DevOps SQL query and database tools SSIS Microsoft Power Platform Power Automate Dataverse Actions Logic Apps Power Apps Power BI
• Certifications: Will be a plus Certifications in MS Dynamics 365 and Microsoft Power Platform

Required Skills:

• This role supports a migration project to migrate Dynamics 365 to another tenant.
• You will play a key role in managing and optimizing our Microsoft cloud services with a primary focus on OKTA Dynamics 365 Office 365 Azure AD migration.
• Experience in assessing feasibility of migrating customer solutions and/or integrating with 3rd party systems both Microsoft and nonMicrosoft platforms.
• Administer user accounts permissions and access controls in Azure AD ensuring compliance with company policies related to migration.
• Troubleshoot and resolve complex technical issues related to Dynamics 365 services.
• Monitor and optimize system performance and security proactively addressing any potential risks or vulnerabilities related to migration.
• Experience in developing and maintaining technical architectures documentation frameworks and strategies as they relate to Microsoft Dynamics implementations.
• Exposure to enterprise planning and delivery tools such as Azure DevOps (CI/CD).
• Strong cross functional and technical knowledge and experience of Enterprise Application Integration and Architecture patterns.
• Knowledge of Scribe or other ETL tool are an advantage.
• Create Deliver and Manage CRM Applications.
• Create web portals for enterprise MS Dynamics 365 CRM applications.
• Create and manage Dynamics 365 CRM online solutions.
• Create Dynamics 365 solution components; create managed and unmanaged solutions.
• Configure publishers and versions; work with multiple solutions; import and export solutions
• Customize Dynamics 365 CRM forms.
• Experience with XRM Toolbox.
• Automate the deployments using Azure DevOps Pipelines.
• Handson experience to support application integration with Okta.
• Assist in the premigration assessment.
• Work collaboratively with other internal/external IT Teams.
• Highly collaborative team player.
• May require after hours and/or weekend hours during active migrations waves.