صاحب العمل نشط
Responsibilities: - Respond to customer inquiries and resolve technical issues through chat and email communication - Provide accurate and timely information to customers regarding product updates, services, and troubleshooting - Collaborate with other team members to escalate complex issues and ensure timely resolution - Maintain a high level of professionalism and customer service while addressing inquiries and concerns - Identify opportunities for process improvements and provide feedback to team leads - Adhere to company policies and procedures while handling customer interactions
دوام كامل