Head of Registrar39s Office

What we are looking for

We are looking for a Head Registrar to provide robust leadership in line with the academic goals and mission of this institution. The focus is on cultivating a studentcentered and customerserviceoriented approach to operations.

The Registrar oversees department organization planning management supervision reporting and advisory duties related to academic records degree conferral course registration scheduling student information systems academic catalogs and associated areas. In leading the Office of the Registrar the individual in this position aims to achieve institutional enrollment goals and enhance the student experience by implementing process improvements making datadriven decisions and eliminating obstacles to success.

What does the job involve

• Coordinating and overseeing all Registrars Office functions including the student information system registration grading degree and enrollment verification academic records management transcripts compliance graduation auditing and degree awarding.
• Overseeing the management of policies processes and operations of the Registrars Office and provides leadership innovation vision and accountability for managing all records registration policies and services that support student success.
• Providing oversight for integrity and accuracy of student academic recordkeeping and transcript production and ensures all student education records are maintained in an accurate and secure manner.
• Reviewing developing designing and implementing procedures and business processes for records registration and scheduling to increase department efficiency and effectiveness.
• Implementing strategic planning particularly in enrollment management and transfer student success.
• Facilitating the creation of effective data practices to inform the development and implementation of policies procedures and reports.
• Publishing and maintaining the course catalog primarily electronically. The Registrar also maintains the internal course catalog file and the course sections file including course prerequisites special restrictions expected class size course descriptions faculty assigned section schedule and degree requirements.
• Playing a shared leadership role on the Enrollment Management team working closely with colleagues from multiple units including Student Life Admissions Financial Aid Finance (invoicing) the Dean of Innovative Learning & Design the Campus Deans and faculty.
• Developing proposing and implementing (upon approval) a multiyear academic calendar and Supervises trains manages evaluates and develops staff within the office.
• Overseeing the conformity of educational record use dissemination and privacy of student information to College policies and legal requirements including country specific data privacy laws and and other applicable laws and regulations as well as those of other regulatory agencies.
• Managing efficient use of classrooms while maintaining course schedules catalogs final examination schedules up to date and Serves on administrative committees as assigned.

Qualifications

• Bachelors degree with 10 years experience OR Masters degree with 7 years experience in endtoend Tertiary Education Registrar Operations
• Progressively responsible experience in a Registrars Office (or Audit firm) including supervisory and leadership experience for at least 4 of those years required.
• Demonstrated result driven experience with a strong record of achievement OR/& an equivalent combination of certification/s education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
• A strong record demonstrating the ability to lead manage develop and assess people programs projects and initiatives in a college or university registrars office and the ability to complete complex projects and make forward progress on strategic initiatives.
• Excellent technical analytical reasoning and problemsolving skills. with the ability to use data to support curricular planning and implementation institutional improvement and the development and implementation of strategic initiatives.
• Highly organized with critical focus on detail accuracy and efficient workflow and proficient in using a recognised student information system (Salesforce Oracle) and Blackboard learning management system (Canvas).
• Ability to learn and understand academic programs degree requirements and academic policies in a college setting with expertise in interpretation and enforcement of relevant University and regulatory regulations.
• Excellent interpersonal and cultural competency skills commitment to modeling inclusive behavior and promoting a culture of belonging and demonstrated ability to communicate and work collaboratively and effectively with a wide range of constituencies in a diverse community.
• Strong organizational skills that reflect the ability to balance multiple responsibilities work effectively under pressure set priorities meet deadlines and maintain accuracy and attention to detail.
• Proficient in Google Suite applications including Excel PowerPoint Teams and Word with ability to manage software system implementations integrations and migration as well as efficient fiscal planning and budgeting skills and demonstrated ability to manage and steward human and fiscal resources.
• Willingness to learn and implement new technologies and the highest standards of professional ethics and integrity with a strong commitment to excellence learning and community as well as professional development.

Benefits

• Health Insurance

This role is Onsite in Kigali