Civils Supervisor - Telecoms

Due to the Rapid Growth of OCU we are looking for an experienced Civils Supervisor to Join our Telecoms Division working acrossBristol and WesternSuperMare. You will work to maximize the customer experience ensuring client and customer initiatives are always a high priority. Consistently demonstrate promote and develop high standards of safety behaviour and leading by example.

Responsibilities

• Supervise projects ensuring they are managed and delivered to the highest standards of safety compliance customer excellence and commercial control.
• Undertake site inspection of projects focusing on the safe compliant delivery of all activities in progress and quality of work completed taking the appropriate action where necessary to address weaknesses or failings.
• Undertake or assist with incident reporting investigations submission of final reports as well as close out of remedial actions.
• Continually monitor performance and foster a culture of team working and safety creating a culture of zero harm and Injury Free Environment.
• Ensure operatives possess the correct and current qualifications and competencies to allow them to undertake the relevant work activities they are being employed to do.
• Participate in effective and appropriate planning to ensure optimum competent resource is available for the workload.
• Deliver the required targets and key performance indicators of the contract.
• Ensure suitable induction is provided to all workers and visitors to site
• Ensure formal site audits are carried out and recorded in accordance with company requirements.
• Ensure that communications are delivered effectively so that operatives have an understanding of company / personal objectives standards of service and performance.
• Deliver as appropriate toolbox talks safety briefings and team briefs.
• Attend and participate in internal management and programming meetings.
• Investigate and resolve customer enquiries claims and or complaints in an expedient and professional manner.
• Ensure the efficient and expedient reinstatement of the public and private areas.
• Ensure all required data records forms etc. are recorded and submitted accurately and by the appropriate deadlines.
• Proactively work with customers to ensure an excellent customer service is provided resolving and/or escalating enquiries and complaints in line with standards required.
• Develop and maintain relationships with relevant local authority/Client representatives and supply chain.
• Carry out any other reasonable requests or duties as and when requested for the good of the business.
• Carry out any other duties appropriate for this post

Skills & Experience

• Previous Multi Utilities experience managing teams (SMSTS Qualified)
• Ability to lead on site and drive performance
• Working knowledge of relevant legislation codes of practice safety and statutory regulations.
• Experience in delivering works in a safe and compliant manner
• Competent to support front line operational staff
• Excellent understanding and commitment delivering on customer satisfaction
• Ability to influence and control cost
• Good verbal and written communication skills
• CSCS Slinger/Signaler qualified.
• NRSWA supervisor qualified.
• Current UK driving licence
• Temporary Works Appointed Person (Temporary Work Supervisor)
• Deep Excavation qualification
• Confined Spaces qualification
• Working at Height appreciation
• IOSH / NEBOSH
• UMSTS / SMSTS
• NSWA Supervisor
• Blue Card Water Hygiene & Thames Water Passport
• NERWS Accredited
• Cat & Jenny Trained
• Lifting AP

Company Information:

Established in 1994 OCU Group is one of the fastest growing utility engineering contractors in the UK with a long successful track record in delivering customerfocused civil engineering solutions.

Working directly with many of the countrys leading bluechip power water telecoms and rail clients we are looking for the very best talent to join our growing team.

We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment.

We believe that being successful is a choice.

We choose to be successful.

We are OCU One Company United.

We celebrate difference and appreciate diverse backgrounds. We encourage everyone who join us to be themselves at work and create inclusive teams in our workplace.