Remote Customer Service Representative

We are excited to announce a job opening for a Remote Customer Service Representative at Sjson. As an esteemed real estate company we have set high standards in providing excellent services and creating remarkable environments. We believe that the cornerstone of our success lies in nurturing a culture of innovation and integrity where everyone is valued. As a Remote Customer Service Representative you will play an essential role in upholding these values and standards. Your role will involve addressing customer inquiries professionally and promptly ensuring customer satisfaction and enhancing our companys reputation. If you are passionate about real estate possess excellent communication skills and are seeking a remote role that offers both challenge and growth we would be delighted to welcome you to our team.

Tasks

• Answering customer inquiries via phone email and chat in a professional and courteous manner
• Providing accurate information regarding the companys real estate properties and services
• Assisting customers with placing orders scheduling appointments and resolving any issues or complaints
• Maintaining customer records and updating databases with relevant information
• Collaborating with other team members to ensure excellent customer service and achieve company goals

Requirements

• Excellent communication skills both written and verbal
• Previous experience in customer service role
• Ability to work remotely and independently
• Strong problemsolving and conflict resolution skills
• Proficiency in using customer service software and tools