Planning Manager

About Aira

Airas mission is to advance the next generation of home energy solutions creating intelligent sustainable homes for a meaningful impact. Starting with innovative heat pumps it will evolve into a comprehensive intelligent clean energytech system and include dynamic electrical tariffs cuttingedge home solar systems and advanced battery storage solutions.

Founded in 2022 with already 400 employees and growing Aira aims to drive the clean energy revolution. We are headquartered in Stockholm Sweden and our factory in Poland brings these innovations to life with operating markets in the UK Italy and Germany.

About the role as Planning Manager at Aira

The Planning Manager is responsible for overseeing effective capacity allocation to meet customer demand. Through close collaboration with your Team Leaders you will ensure delivery of efficient planning execution and completion within the constraints of time and budget. The planning manager will oversee manage and coordinate customer service operations in Scotland. The Planning Manager may be required to assume all roles within their line of responsibility as necessitated by resource availability customer demand or the requirements of the business.

Youll be working 5 days a week from our regional office in Glasgow leading a team of Customer Service Agents and Planning Agents.

What you will be doing as Planning Manager at Aira

As a crucial part of a brand new team in Scotland your role will be exciting and varied but will include the following:

• Implementing and enforcing safe working practices within your team.
• Communicating effectively and leading by example.
• Monitoring performance identifying areas for improvement and taking responsibility for implementing corrective actions.
• Supporting and empowering your team to independently manage planning and customer service operations.
• Defining working practices which champion both customer satisfaction and AIRA working principles.
• Managing and coaching your team in the AIRA Operating Model
• Youll be responsible for the hiring development performance management and daytoday management and administration of your team.
• Preparing and analysing reports providing regular updates to the Head of Region for Scotland.

What is in it for you

• Salary of 45000 per year
• 25 days annual leave bank holidays
• Health Cash Plan
• Reward Gateway (shopping discount)
• Life insurance

At Aira Were not just champions of nextgeneration energy were champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds cultures and perspectives to join our team. We will never accept any form of discrimination and believe that together we can drive a new era for our people and planet.