Sr Consultant Managed Services

• Install configure maintain and monitor one or more OpenText (OT) products/solutions in the Cloud: OT Cloud Customer premises or 3rd party IaaS.
• Troubleshoot and find resolutions/workarounds to incidents
• Design develop and test fixes for problems arising on top of customizations to OT products
• Research and fix problems in configuration mainly at Application Level also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability performance or capacity.
• Assist the project team in the development of customizations
• Work on performance tuning
• Performing deployments and applying product patches. Perform Upgrades Migrations.
• Work in shifts: Morning Regular Afternoon and Night on rotation basis.

• Programing and scripting: Core Java J2EE (Certification preferred) HTML Ajax OScript
• Operating Systems: Linux and/or Windows.
• Containerization and Kubernetes
• Web and application servers (any one or more of): Tomcat Apache IIS
• Directory Services: OpenLDAP Active Directory OTDS
• Database: MSSQL Oracle (DML and routine maintenance tasks)
• Troubleshooting and debugging
• Excellent communication / presentation / verbal and written communication skills.

• Prior experience working in an ISO27001 certified work environment
• ITIL Foundation certification

iso27001,ajax,windows,java,linux,mssql,presentation,verbal communication,apache,xecm,troubleshooting,core java,debugging,communication,livelink,open-ldap,otds,written communication,iis,oscript,oracle,opentext content server,html,livelink (ecm),opentext,itil foundation,active directory,j2ee,tomcat