Front Office Executive

• Receive customers and their attendants in a welcoming manner and answer telephone calls.
• Answering all queries by customers/attendants politely.
• Listen to the customer/attendant carefully and guide the patient in the right way.
• Taking complete details while doing the New Registrations like Permanent address phone numbers fax numbers etc.
• Guide the customers to get the investigations done properly.
• Maintain cordial relations with the customers.
• Maintain all relevant records i.e. logbook appointment diaries etc. properly.
• Maintain confidentiality of customers.
• Preparing MIS report and summary.
• Work with the medical staff to develop implement and carry out improvement programs.
• Act proactively in the quality improvement program.
• Perform other duties as assigned by relevant authorities.

• Proficiency in verbal communication English and Kannada/Hindi. Any local Language proficiency is an added advantage.
• Qualification Graduate/Postgraduate.
• Experience 0 to 2 Years.
• Demonstrated ability to work effectively in a team environment.
• Demonstrated problemsolving skills in a complex environment.
• Demonstrated effective interpersonal relations and customer service skills.
• Good organizational and time management skills.
• Ability to work effectively with people from diverse cultures and diverse socioeconomic situations.
• Basic knowledge of Microsoft Word and MS Excel and ability to use other
• computer programs and applications in ways that facilitate panel management.

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