Call Center Executive - Gurgaon Regional Language

1. Outbound Sales Calls: Initiate outbound calls to prospective customers with the goal of promoting and selling various financial products.
2. Product Knowledge: Develop a strong understanding of the financial products offered by the company including but not limited to loans insurance investment plans and credit cards.
3. Customer Engagement: Build rapport with customers understand their financial needs and provide personalized solutions.
4. Sales Targets: Meet or exceed daily and monthly sales targets by effectively pitching financial products and closing deals.
5. Compliance: Adhere to all regulatory guidelines and internal policies while communicating information about financial products.
6. Documentation: Ensure accurate and complete documentation for all sales transactions adhering to company standards and procedures.
7. Customer Followup: Conduct followup calls to ensure customer satisfaction address any concerns and explore opportunities for additional products or services.
8. Market Research: Stay informed about industry trends competitor products and market conditions to provide valuable insights and enhance sales strategies.

1. Education: Minimum of a Bachelors degree in Business Finance or a related field.
2. Experience: Proven experience in outbound sales preferably in a call center environment. Experience in selling financial products is a plus.
3. Communication Skills: Excellent verbal communication skills in English and Hindi. Ability to articulate product features and benefits clearly.
4. Sales Skills: Strong sales and negotiation skills with a track record of meeting or exceeding sales targets.
5. CustomerCentric Approach: A customerfocused mindset with the ability to build and maintain strong relationships.
6. Team Player: Ability to collaborate with team members and contribute to a positive and motivating work environment.
7. Computer Proficiency: Basic knowledge of MS Office and familiarity with CRM software.

• Competitive salary and performancebased incentives.
• Comprehensive training programs.
• Career growth opportunities in a dynamic and expanding organization.
• Employee wellness programs and benefits.

sales activity,call center,bdm,telecalling