Account Manager Assistant

Overview:

Key Responsibilities:

• Manage and nurture client relationships to achieve client satisfaction and retention
• Support account managers in daily administrative tasks such as preparing reports and maintaining client files
• Assist in the development and implementation of account plans and strategies
• Coordinate with internal teams to ensure timely delivery of services to clients
• Monitor account performance and identify opportunities to upsell or crosssell
• Address client inquiries and concerns in a timely and professional manner
• Prepare and present regular performance reports to clients
• Participate in client meetings and contribute to discussions on account management
• Assist in the preparation of proposals and contracts
• Collaborate with sales and marketing teams to support client acquisition and retention efforts

Required Qualifications:

• Bachelors degree in Business Administration Marketing or related field
• Proven experience in account management sales or customer service
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in CRM software and Microsoft Office Suite
• Ability to work effectively in a team and independently
• Demonstrated negotiation and problemsolving skills
• Attention to detail and ability to analyze data and trends
• Knowledge of sales techniques and strategies
• Ability to thrive in a fastpaced and dynamic environment

customer service,negotiation,crm software