Customer Service Advisor relocate to Bulgaria

If you are communicative ambitious and eligible to work in EU speaking German great vacancy from world known European telecommunications leader in Sofia Bulgaria is waiting for you! No specific requirements to the skills and background.

Tasks

Responsibilities:

• Respond to customer inquiries via phone or chat of your choice using predefined scripts.
• Redirect customers to appropriate departments for specialized assistance.
• Recommend optimal solutions based on established guidelines.
• Assist in resolving basic technical issues and common queries.
• Document customer interactions accurately in the system.
• Collaborate with team members for effective issue resolution.
• Provide support in a professional and courteous manner.
• Follow company protocols and contribute to a positive customer experience.

Requirements

Requirements:

• Fluent German;
• Good communication skills;
• Eligibility to work in the EU;
• Readiness to relocate to Bulgaria.

Benefits

Benefits:

• A stable job with a permanent employment contract
• Supplemental health insurance and life insurance
• 24 days of paid annual leave 3 of which are wellness days
• Paid twomonth specialized sales training including product training
• Covering transport costs
• Food vouchers
• Free coffee drinks in the office pizza days and massages
• Great office location
• Pleasant and modern working environment rooms for rest game rooms terraces
• Games and prizes for a good mood at work
• Employee assistance program including 24/7 access to psychological support
• Portal for special discounts for employees 20 discounts
• Internal training and development portals with certification opportunities
• Parking space available subject to company policy
• Corporate social responsibility and team building events etc.

Relocation package includes:

• Flights reimbursed up to 600 Euros.
• 2 weeks paid Hotel.
• Company support to get bank account & accomodation.
• Full 24/7 support in all questions connected with the relocation.

Salary:

Up to 2100 EUR (base up to 1500 EUR/month monthly bonuses up to 600 EUR)

Join the international team!