Customer Support - Atencin al cliente- Success Manager Guadalajara Mexico

About us

Prometeo Talent is a #1 rated Recruitment Agency spread throughout America and Europe. We excel in connecting companies with exceptional tech and engineering professionals. Our HR and recruitment professionals are always ready to help companies and people find their right match.

We have established a partnership with a globally recognized technology firm certified as a Great Place to Work aiming to expand its operations in the Mexican market with a particular focus on Guadalajara.

Our Proposal

We arelooking for a highly professional and motivated Customer Success Managerto coordinate successful customer onboardingtraining and ongoing customer relationships to ensure longterm satisfaction retention product engagement andgrowth.The ideal candidate is a naturally collaborative individual who thrives in a customer focused environment and has hadproven success in partnering directly with leaders of large multinational companies in solving their governancechallenges using our product offerings.

It can be a perfect match if you meet...

• 1 years of handson experience in account and client management roles or similar positions.
• A passion for collaboration and a deep understanding of the technology involved in SaaS.
• Project Management expertise and experience.
  
• Outstanding communication skills both written and verbal.
• Strong Presentation skills and experience working with CLevel Executives and Directors.
• Strong technical focus and detailed knowledge of Microsoft Office Applications.
• Superb personal organizational skills to ensure all client commitments are met.
• Customer focused. Able to deliver extremely high levels of customer satisfaction.
• Able to perform well in the face of tight deadlines and tough technical and organizational challenges.
• Reasonable travel required.

What do we offer

• Salary RangeUSD (Or the equivalent InMexican pesos)
• Gasoline coupons
• Health insurance
• Additional holidays!
• Food and grocery vouchers
• Hybrid Work