Account Manager Client Onboarding Coordinator

Atlas Assistants is a progressive company that provides support to entrepreneurs and their teams enabling them to focus on their core business responsibilities and personal passions. Our goal is to optimize all aspects of an entrepreneurs life from mundane tasks like email management and calendar scheduling to streamlining business processes. Our vision is to save ONE MILLION hours of work paving the way for increased productivity and worklife balance for our clients.

We value learning growth and the development of worldclass assistants providing a dynamic environment where youll encounter varied aspects of different industries.

About The Role

Were on the hunt for a super organized and proactive gogetter to become an integral part of our team as an Account Manager / Client Onboarding Coordinator.

Your mission To guarantee our clients and their Executive Assistants kick off their journey with us on the right foot. As their first port of call youll be the cornerstone in building solid fruitful relationships laying the groundwork for a successful and collaborative partnership.

Your role is key in making sure our clients feel understood and supported by meticulously documenting their preferences and processes and empowering their Executive Assistants with the knowledge and support they need to thrive.

What Youll Do:

• Onboarding: Craft and maintain detailed records of client preferences for their Inbox Calendar and essential company workflows. Keep our SOPs sharp to ensure a seamless and highquality onboarding adventure.
• Client Management: Be the primary beacon for our clients offering regular updates addressing queries with professionalism and maintaining that allimportant connection.
• Communication Champion: Lead crucial onboarding calls like Ideal Week Planning and Assistant Onboarding Plans always aiming to fully grasp and meet client expectations.
• Efficiency Expert: Dive into clients calendars to pinpoint efficiency gains conduct time audits and help prioritize to keep them on their Agame.
• EA Mentor: Guide the clients Executive Assistant through comprehensive training ensuring a smooth workflow and providing ongoing support.

Your Toolbox:

• Clientfacing experience with a knack for building relationships and a portfolio in Onboarding Customer Service or Account Management.
• Exceptional communicator both in ink and in person.
• An organizational wiz with an eagle eye for details.
• A multitasking master juggling projects with precision.
• Techsavvy particularly with inbox and calendar management tools.
• A team player adaptable and empathetic ready to solve any puzzle.
• Selfstarter full of initiative and drive.

What we offer

• Location:100% Remote Role
• Type:FullTime 9 AM 5 PM EST
• Compensation: $1300 $1600 based on experience performance based bonuses
  
• Skill Boosts: Regular training sessions led by our own experts to keep your skills sharp.
• Mentorship: Access to seasoned mentors for insights guidance and professional development.
• Kudos & Growth: We love celebrating and rewarding your milestones and achievements.

Future Paths:

• ProfessionalGrowth: Talk to us about stepping up to leadership roles within Atlas Assistants.
• Broaden Your Horizon: Excel here and you could be managing teams projects or leading strategic initiatives.
• Explore New Avenues: Get involved in crossfunctional projects for a chance to expand your skill set and open doors to new opportunities.