Business Analyst 6851-06

HM Note: This hybrid role is three (3) days onsite and commences April 2 2024

Description:

CLIENT LIAISON

o Represent OPS I and amp;IT communities to the client organization: serving as a dedicated source of information and recommendations to client management concerning information technology issues

o Promote products and services to clients to increase understanding and appreciation of their benefits.

ADVISORY AND SUPPORT SERVICES

o Conduct comprehensive business analyses for clients providing businessdriven needs assessments and determining functional requirements.

o Coordinate in collaboration with technology specialists identification of technology solutions to meet clients functional requirements.

o Initiate and facilitate partnerships among clients with similar business and technology needs to partner to share the use and benefits of information technology solutions and facilitate communication among clients to increase effective use of information technology

SOLUTION COORDINATION

o Facilitate the negotiation of contracts between clients and appropriate internal service/solution providers including the development and evaluation of contracts/service level agreement letters of intent.

o Coordinate as single point of contact for the delivery of information technology solutions where the total solution involves the integration of multiple projects and/or providers as required by clients.

o Promote I and amp;IT products and services to clients to increase their understanding of benefits and that align with business needs and effective use of information technology.

Skills

Experience and Skill Set Requirements

Deliverables:

High Level Business Requirements

Develop Project Outline

Development of possible options / solutions / project approach

Complete Functional Design Document (includes site visit requirements gathering)

Design implement and work with the project team in completing all relevant and required documentation in alignment with OPS standards

Undertake special assignments/subprojects as assigned

Evaluate vendor proposals (including conceptual design drawings detail AV design drawing packages network design diagrams pricing timelines and facilities requirements)

Conduct assess evaluate and document stakeholder interests and business needs

Create and validate business scenarios and use cases

Create system and user interface design and modifications (data and amp; screen) as required

Review all test scenarios to ensure the requirements are met; establish traceability matrix to monitor output

Ensure alignment and adherence to Ministry of Government Services processes and standards

Support the testing team during system and UAT testing

Participate in Knowledge transfer

Training

Skills and Knowledge:

Knowledge of emerging audio/visual and related technology solutions industry trends/developments client business activities and their current operating systems hardware and software

The ability to provide advice guidance and direction to client business areas and facilitate procurement and contract administration.

The ability to identify audio visual and technology needs develop solutions to meet business delivery requirements and facilitate business process reengineering to help clients use technology to more efficiently achieve program objectives.

The ability to assist clients develop strategic and operational plans and ensure all recommendations and plans are in compliance with requirements

The ability to synthesize and analyze large amounts of data evaluate current and project client requirements identify options and make recommendations.

The ability to lead and coordinate solution projects and provide guidance to clients.

Outlining problems opportunities and solutions for a business

Budgeting and forecasting

The ability to consult advise and counsel managers on audio visual and technology issues service and program options and to develop and sustain effective client relationships.

The ability to promote foster and manage relationships between clients and technical staff and between different clients with similar audio visual and technology problems who can benefit from pooling resources for a common solution.

The ability to prepare and present information options and recommendations for technical and nontechnical audiences.

The ability to prepare submissions and planning documents reports briefing materials and correspondence using common computer and office software.

Criteria Ratings MUST TOTAL 100

Criteria 1: Business Analysis Skills 35 points

Oral and written communication skills Interpersonal and consultative skills Facilitation skills Audio and Videoconferencing skills

Criteria 2: Technical Skills 30 points

Audio Visual and Videoconferencing technology both hardware and software proficiency

Criteria 3: Communication Skills 30 points

Presentation skills Writing skills Negotiating skills

Criteria 4: Public Sector Experience and nbsp;5 points

5 Years of Experience

Knowledge Transfer

Project documents

Project communications

Knowledge to be Transferred to:

and nbsp;Project Manager / Team members

Details of Transfer:

1:1 meetings / team meetings / documentation on SharePoint site throughout the duration of the project life cycle etc.