Sign Up Specialist

SignUp Specialist

Career Consulting Partners has recently formed a partnership with a highly respected personal injury law firm. We are actively searching for a SignUp Specialist to work out of Downtown Los Angeles. Youwill work directly in the field for inperson interviews and investigations. The signup specialistis an integral part of generating new business for the Firm and must have the ability to recognize qualified Personal Injury Employment Law and Workers Compensation cases. In addition to working with other departments within the Firm the Signup Specialistmay be tasked with other special projects as needed and may require directionand guidance from the Intake Manager and/or Management.

Primary duties/responsibilities include but are not limited to:

• Answering inbound phone calls and placed outbound calls with stellar customer service professionalism enthusiasm and compassion;
• Performing unbiased screening for potential clients;
• Scheduling and traveling to interview appointments with potential clients to complete retainer packages and gather facts regarding the incident;
• Obtaining client signatures on Retainer Agreements and other pertinent documents;
• Obtaining evidence from the client at the time of the initial inperson interview including photos of injuries and relevant documents;
• Canvassing and investigating the scene of the incident and injuries including taking photos and obtaining witness information;
• Assisting in obtaining traffic collision reports as assigned;
• Assisting in locating missing/unreachable clients as assigned;
• Assisting in delivering settlement checks to clients as assigned;
• Performing other duties as assigned by Management and/or Attorneys.

Competencies/Skills:

• Ability to demonstrate outstanding interpersonal skills and provide excellent customer service;
• Ability to interact and communicate effectively with all levels of staff and maintain the highest level of confidentiality;
• Ability to exhibit compassion empathy and professionalism when communicating with potential and current clients;
• Ability to work alone and as part of a team;
• Ability to manage their time and multitask effectively;
• Ability to work independently and demonstrate proper judgment;
• Ability to maintain composure and professionalism under pressure;
• Ability to pay close attention to detail;
• Familiarity with Microsoft Office Suite (i.e. Outlook Word Excel) and other applications and/or systems (i.e. Adobe Internet);
• This position requires physical activity including but not limited to sitting bending stooping repetitive motion and lifting of up to 20 pounds (lbs.).

Qualifications:

• Minimum 13 years of experience working in a law firm;
• Knowledge of Personal Injury Employment Law and/or Workers Compensation is strongly preferred;
• Professional appearance and get it done attitude;
• Excellent written and verbal communication skills; and
• Bilingual fluent in English and Spanish is required.
• Must have a valid unrestricted CA Drivers License and clean driving record;
• Must have access to a personal vehicle;
• May be required to work flexible hours;

Additional Info:

• Compensation: $21 $26 Hr
• Hybrid
• Medical &Dental (HMO/PPO Options)
• Aflac Vision Life and AD&D
• FSA 401k Pet Insurance Vacation Pay Sick Pay Holiday Pay
• 4.8stars
• Practice Areas: Workers Compensation Employment Law Sexual Abuse Personal Injury
• POD system setup
• Paid parking at the office or paid monthly transportation stipend for alternative transportation.
• Start to accrue vacation and sick days on their first paycheck.
• No waiting period for holiday pay

***Please note that we at Career Consulting Partners will be sure to keep your information private. We will not submit you or your information to any firm without your consent.Once we have received your resume/application we will reach out to you and review the firm(s) before we move forward***