Sales Support VA

This is a remote position.

• Answering Incoming Calls Emailing Messages
  
• Customer Complaint Logging of emails/phone calls
  
• Customer Complaint Customer Replies and Gift Card Reimbursement emailing
  
• Database Hygiene Updating of customer Information in Sage
  
• Order Taking and emailing through to the office/or Entry
  
• Calling customer for orders
  
• COD payment Outbound
  
• Any other Adhoc tasks from time to time as directed by employer.
  

Requirements

• Degree qualified ()
  
• Minimum of 1 year of experience in supporting an Australian sales account or client is required
  
• Proactive resultsdriven and efficient
  
• Excellent communication skills both verbal and written
  
• Good attention to detail
  
• Highly organised processoriented and organiser of all things
  
• Experience in various software including Microsoft Office (Word Excel and PowerPoint) CRM softphone
  
• Experience working in various BPO companies is a plus
  
  
  

Benefits

• Monthly Salary: Php 35000
  
• Salary will be paid on a bimonthly basis on the 15th and 30th or 31st of each month
  
• You will be paid extra for overtime and Philippines public holidays
  
• Probation: 6 months and after Probation:
  a. 10 days annual leave credits
  b. 5 days of sick leave
  
• 13th Month Pay after 30 days
  
• Annual Appraisal
  
• Laptop provided after 30 days
  
• Permanent workfromhome role. You will have to use your own internet.
  
• SHIFT TIME: 5:30 AM to 2:30 PM Philippine time Monday to Friday