Field Application Engineer MF
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الراتب الشهري
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عدد الوظائف الشاغرة
1 وظيفة شاغرة
الوصف الوظيفي
About SiPearl
Founded in 2019 by Philippe Notton and financed by the European Union SiPearl embodies Europes dream of mastering the technological heart of its supercomputers: the microprocessor.
SiPearl is building Rhea the worlds first energyefficient #HPCdedicated microprocessor designed to work with any thirdparty accelerator (#GPU #AI #quantum). It will help Europe solving major challenges in medical research artificial intelligence security energy management and climate while reducing its environmental footprint.
Since our creation in 2019 we host 170 collaborators in 6 offices: France (MaisonsLaffitte Massy Grenoble Sophia Antipolis) Germany (Duisburg) Spain (Barcelona).
After a successful series A in 2023 (90M ) SiPearl has recently won an emblematic contract to equip Europes first exascale supercomputer JUPITER who will be operated by the EuroHPCs center of research from Jlich (Germany). And as the dream of a European machine crossing the 1 billion billion mark calculations per second thanks to an European microprocessor is becoming reality SiPearl is willing to hire 150 engineers by the end of 2024 !
About the role :
Develop and then lead team as a player/coach for HW and SW technical support for our server microprocessors.
What a regular day at the job might look like:
- Technical support for customers (OEM ODM and end users) for our server microprocessors both HW and SW.
- Presales support: demonstrate and discuss technical product features anticipate and respond to customer questions help customers to implement SiPearl processors into their products.
- Post sales support: bring up and debug. Manage customer technical relationship in conjunction with sales team. Manage technical escalations if required.
- Interface with SiPearl engineering and operations to respond to customer issues.
- Participate in customer training hackathons or other events as a technical expert on SiPearl products.
- Support the sales team to develop customers and customer relationships and provide feedback on customer requirements for SiPearl products.
- Grow and develop our FAE team first in Europe and then worldwide.
- Perform technical presentations training and updates for OEM partners and prospects
- Keep uptodate on relevant competitive solutions and market intelligence and work with internal teams to provide competitive responses where needed.
- Participate in industry events support technical demonstrations of SiPearl products
- Assist internal SiPearl teams to bring solutions to market from the perspective of the technical customer
What would make you succeed in this role:
- University degree (4 years or ) in Electrical Engineering Computer Engineering or equivalent.
- 10 years semiconductor experience including 5 years of technical customer support experience in the semiconductor industry
- Requires knowledge in one or more of the following areas: CPU and server system architecture server benchmarks and server platform/software enablement.
- excellent problemsolving skills and the ability to manage complex problems involving multidisciplined crossfunctional teams
- strong experience in leading IT/Technology support engineers.
- well versed in server software ecosystem in one or more areas including OS/Hypervisors Compilers Libraries debug tools development tools HPC SW applications and validation workload science engineering or relevant field.
- Advanced degree (> 4 years) in Electrical Engineering Computer Engineering or equivalent.
- Proven experience building and leading technical support teams
- hands on and working knowledge of server hardware ecosystem at the node rack and datacenter level
- Hands on experience in the setup and configuration of server systems including software networking and storage infrastructure
- High energy results driven mentality with good people/leadership skills.
- Adaptable and open mindset
- Enthusiastic and willing to learn and grow with our company
- Excellent oral and written English communication
- Strong technical background with excellent problemsolving skills
- Strong customer focus critical thinking and problemsolving capabilities and excellent communication skills. Ability to listen to customers and create a collaborative environment
- sound business judgment and the ability to work as part of a highperformance team in a fastpaced environment with multiple crossfunctional teams are critical for success.
- This position will include travel for customer/field interaction
Dear candidate even if you consider you do not fulfill all the qualifications mentioned above please still apply and share with us why you believe you would be a good fit.
Recruitment process
Discovery interview with our Talent Acquisition Partner (30)
Personality test no need to worry there is no wrong or right answer; our goal is to get to see beyond your resume (45)
Technical interview (1h)
Interview with your future manager (1h)
Benefits and conditions:
- Contract: CDI
- Benefits: meal vouchers (Sodexo) health insurance (70% covered by SiPearl) 8 to 9 RTTs 5 days per year of remote work from any EU location
- Work model: OnSite/Hybrid (2 days remote)
- Location: MaisonsLaffitte
- Awesome activities such as: Hackathons Training Challenges Quarterly Kickoff sessions team events Company events and much more
Are you curious to learn more about us
- Follow us on LinkedIn to stay updated with our latest news
- Get updated about our recruiting activities: Sipearl careers webpage
- Get to know a bit more about our team culture: Welcome to the jungle
At SiPearl we are dedicated to building a diverse and inclusive workplace that thrives on the strength of varied perspectives and backgrounds. We recruit talent based on merit experience and alignment with our companys goals and values.
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