IT Fitment Support

• Resolve customers enquiries or issues upon escalation from internal and external sources and ensure proper followup to the final closure
  
• Upgrade and configure Cartrack system software to support asset management application per project or operational needs
  
• Perform daily system monitoring verifying integrity and availability of all hardware server resources systems and key process
  
• Perform daily post fitment and fuel diagnostic on fitment done the day before
  
• Review systems and application logs for remote diagnostic of field devices
  
• Provide onsite field support and installation
  
• Verify completion of scheduled jobs
  

Requirements

• Bachelor Degree in Information Technology or related disciplines
  
• Minimal 3 years of relevant experience in IT related field
  
• Good command of both written and spoken English
  
• Knowledge of API (Postman) will be an advantage
  
• Knowledge of technologies like GPS/GSM/Mobile Phone/Vehicles will be an advantage
  
• Fully computer literate with experience/knowledge in Application Support and Web Services is preferred
  
• Having experience in telematics systems in vehicle is a plus