D365 CE Senior Functional Consultant - Manager PwC

Responsibilities & Duties:

• Leading cross-functional teams in client-facing delivery roles
• Building relationships with new and existing clients
• Documenting, proposing and discussing solution options as a part of the programme team (high level design / low level design)
• Configuring and developing Microsoft Dynamics 365 Customer Engagement solutions to fit project requirements.
• Engaging with team members to contribute towards successful project outcomes.
• Working closely with technical development capability, including near shore and off shore teams.
• Working with third party providers to translate requirements and design to ensure solution build is in line with expectations
• Providing functional consultant delivery support across all phases of the programme including testing, business change, data migration and cutover.
• Understanding business requirements and scope changes and highlight any impact on delivery teams or technical solution.