Full Stack Developer

Job title: Sales Operations Analyst

Reports to: Sales Operations and Strategy Director & Head of Aftermarket, North America and Japan

Location: Des Plaines, IL with opportunity to work remote as approved

Summary:

The Sales Operations Analyst will lead the functions of customer quotation, price management, and forecasting. The role supports all customers within the North America and Japan region. The individual will develop, own, and execute on all associated processes related to quotation, price management, heads the functions of customer demand and sales forecasting, competitive and market intelligence, and MQ1 systems.

Responsibilities

Generate customer quotations and provide them to the account management team within 7 days of request

Improve current quotation process that simplifies reporting outputs while providing a clear quotation estimate

Maintain database of pricing history that informs account management team on market pricing, given company s current customers and product specifications. Support of cost and price negotiations with customers

Support and provide guidance to company s procurement team on bill of material component price quotations

Provide support to sales team with RFQs, RFPs, and physical quote generation, input quote through customer portals

Proactively provide recommendations and guidance to the account management team on pricing actions to improve gross margin

Improve current forecast process by redesigning current process to be more efficient while providing necessary report outputs to management, finance, procurement, and manufacturing

Provide forecast update bi-weekly, update forecast in KBM

Monitor customer shipments with customer service, provide update to sales and management

Create and maintain a solid and reliable process to generate a competitive intelligence database and competitor insight. Provide this insight in report form to senior compay leadership, sales management, and the account management team

Create and manipulate large data sets then apply rigorous analysis and critical thinking that drives insight, which could lead to commercial action

Lead commercial responsibilities in MQ1

Skills and Experience

Bachelor of Science or Arts degree in Business Administration, Finance, Engineering, or Economics

<5 years sales operations or business analytics experience

Excellent communication and analytical skills required

Proficient in Microsoft Office products, especially Excel, PowerPoint and Word

Strong relationship and organizational skills

Proactively provide recommendations and guidance to the account management team on pricing actions to improve gross margin

Improve current forecast process by redesigning current process to be more efficient while providing necessary report outputs to management, finance, procurement, and manufacturing

Provide forecast update bi-weekly, update forecast in KBM

Monitor customer shipments with customer service, provide update to sales and management

Create and maintain a solid and reliable process to generate a competitive intelligence database and competitor insight. Provide this insight in report form to senior Filtran leadership, sales management, and the account management team

Create and manipulate large data sets then apply rigorous analysis and critical thinking that drives insight, which could lead to commercial action

Lead commercial responsibilities in MQ1