Inside Sales Representative - Danish OR Swedish Speaker with English - Agilent

Agilent has a long history of innovation and leadership in many scientific industries focusing on chemical analysis and diagnostics. They are relied upon by scientists and researchers worldwide for their cuttingedge instruments consumables services and software that address all elements of laboratory management.

The successful candidate will be responsible for selling services to customers through outbound and inbound telephone sales activities. The key focus will be on the outbound sales of ondemand services contracts and assessing customers needs for maintenance and repair services for their inhouse laboratory equipment. Consequently this role carries a target quota. The interpretation of customer needs is vital and will lead to the active creation of business opportunities in a credible sales funnel. To Identify customer needs by prospecting the market and maintaining existing customer relationships.

We Care: Passionate about Customer Support/Sales with a drive to achieve and exceed targets to achieve a highquality level of consumer service.

Were Curious: Proactive approach to problemsolving and a can do attitude.

We Achieve Together: Strong teamwork ethic contributing to personal and team targets/SLA while working on personnel targets.

Tasks

• Responding to customer enquiries emails web contacts and orders being involved in order fulfilment and postsalesrelated activities
• Performing inbound and outbound telephone activities and managing our customer database
• Managing your own sales funnel
• Providing pricing & availability parts identification order status and proof of delivery assistance to customers
• As an integral member of the sales team you will be working together with several internal departments (such as customer care engineers PO booking centre as well as field staff) focusing on acquiring new customers and retaining/growing existing ones
• Actively creating business opportunities and representing the brand through every customer interaction

Requirements

• Be fluent in Danish or Swedish and English (verbal & written)
• Demonstrable effective communication and negotiation skills
• Previous account management experience would be an advantage
• Excellent technical knowledge and strategic sales skills
• Ability to build rapport and demonstrate building customer relationships
• Strong organisation and timemanagement skills
• Ambition and willingness to work hard to improve and grow your sales knowledge
• A proactive approach and a strong team spirit
• High level of motivation with a drive to meet and exceed targets
• Experience with laboratories or analytical instrumentation would be a plus
• Experience selling insurance cover would be a big plus

Benefits

• Contract: Permanent contract (1month probation period)
• Fulltime: 39 hours/week
• Working days/Hours: Monday to Thursday 9 am 6 pm / Friday 9 am 5 pm
• Salary: 25000 per year gross per year performance bonus (up to 11.000 gross per year)
• Holidays: 24 per calendar year
• Working from Home: Anywhere in Spain
• Training: 2 weeks
• Start date: January 2024

CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailormade to the needs of our diverse markets. We focus on customer service sales and technical support solutions for clients worldwide.

CPM International believes in creating an open workplace celebrating diversity in all forms including gender race religion disabilities and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.

#wecare #wearecurious #weachievetogether