Occupational Health

Our Client is a leading global consulting company, with a major focus on marketing data, insights and research. They are looking for an Account Manager to assist with their client relations.

The purpose of the job:

• Senior position on the Consumer team focusing on ad-hoc quantitative studies.
  

• Client management and development.
  

• New Business Development with targets for sales and revenue.
  

• First point of contact for the client on a project.
  

• Run projects with minimal senior supervision.
  

• Line management responsibility and some involvement in departmental management, including being a representative/ advocate for the department.
  

• Responsibility for growth tool implementation.
  

What this job has to deliver:

1. Development of Client relationships:
   

• Maintain and nurture client relationships.
  

• Develop new business from existing clients.
  

• Good understanding of client business and market.
  

• Manage and promote delivery to client expectations.
  

1. Financial management:
   

• Accountable for managing projects and team to drive positive GM and profit.
  

• Pricing for success and profit.
  

• Works with internal and external clients to identify cost effective solutions.
  

• Targets for sales and revenue.
  

1. Proposal process:
   

• Accountable for creation and integrity of proposal and pitch.
  

• Responsible for turning complex research approaches into workable & profitable solutions.
  

1. Project management / Fieldwork:
   

• Suggest process improvements to suppliers and team.
  

• Drive integration of team members to deliver excellence.
  

• Clarify and manage roles and budget within project team.
  

• Oversee change to meet business and client needs.
  

• Manage the creation & review of materials to meet client needs.
  

• Manage multiple projects simultaneously with minimal supervision.
  

1. Analysis/reporting:
   

• Generate insight and recommendations that demonstrate knowledge of the client s world and are based on client need.
  

• Analyze data patterns in detail to understand significance and identify appropriate action (Quality Assurance).
  

1. Leadership, team and people management:
   

• Attend weekly interdepartmental sales meetings.
  

• Manage and assist team in developing account strategy.
  

• Seek opportunities to share learning and coach/mentor team.
  

• Ensure direct reports have objectives & development plans to support team goals and company strategy.
  

• Assist in recruitment and development of staff in line with team and company needs.
  

1. Communication:
   

• Actively listen and communicate openly with clients and internal teams.
  

• Clearly and persuasively communicate complex issues, internally and externally.
  

• Clearly and accurately write reports, presentations and proposal documents.
  

• Deliver presentations to senior clients.
  

The scope of the job:

1. Client target:
   

• Manage projects & team to contribute towards achievement of financial targets.
  

1. Client contact:
   

• Client relationship development.
  

• Key client contact on standard projects.
  

1. Team contact:
   

• Coordinate management of resources.
  

• Responsible for performance management of direct reports.
  

• Involved in recruitment of team members.
  

1. Supplier contact:
   

• Manage key supplier relationships
  

1. Learning & Development:
   

• Implement a learning culture through sharing skills and coaching Personal focus on people management and client relationship development skills.
  

Requirements

• Confident analysis and presentation skills.
  

• Ability to advise the client and solve problems.
  

• Negotiation skills.
  

• Strong proposal and presentation writing skills.
  

• Knowledge of corporate financials.
  

• Knowledge of core Kantar products.
  

• Excellent project management skills.
  

• Strong coaching and people development skills.
  

• Empowers others by instilling a sense of ownership.
  

• Leads by example.
  

• Promotes team spirit.