Scrum Master MUST WORK 3AM-11AM EST

CVS Health is looking for a strong individual contributor that will be responsible for managing a Scrum Team and the End-to-End delivery for our Cognitive Artificial Intelligence (AI) portfolio of products including voice and chat bots.

Duration of the engagement: 6+ months
Preferred location: On-Shore/United States; Remote; working hours Eastern Standard Time required

Rate Card Role: Agile Scrum Master

Key Responsibilities:

Removes project impediments that stand in the way of team productivity and performance to keep the team's commitments on target

Escalates to the RTE all impediments for awareness and/or assistance in mitigation planning

Provides a go to green plan to the RTE, with input from the Scrum Team, for any impediments that impacts team commitments

Creates entries in the Risk and Issues Tracker for any issues/risks observed that cannot be mitigate by the team within 24 hrs. This includes providing daily updates to the Risk and Issues Tracker

Prepares and manages the timelines for assigned work as committed to product and other stakeholders.

Ensures the team is working effectively, by monitoring Rally daily to ensure resources are at full capacity. If not, mitigating those that are under/overcapacity and ensuring team members are updating Rally each day

Proactively reviews Rally and mitigates observations in future sprints such as resources are over or under capacity

Facilitates the team meetings including publishing meeting minutes within the MS Teams Sharepoint

Ensures 1-2 actionable items are identified and implemented during the Team Retro each iteration tracking effectiveness of the actionable items

Ensures the team is fully prepared for each Release including completing all EDF artifacts required for a release and successfully obtains signoff from the internal audit prior to the release

Facilitates Releases

Coordinates including managing cross team dependencies, either within the YAVA program or outside (e.g. AVA, APIc, etc.)

Required Qualifications:
5+ years of experience including:

Strong analytical, oral and written communication, presentation skills.

Strong servant leadership skills, situational awareness, conflict resolution, continuous improvement, mentoring, empowerment, and increasing transparency.

Experience with large scale development environment.

Experience as a scrum team member other than being the scrum master

Technical aptitude to support program's use of work management and collaboration tools.

Preferred Qualifications:

Experience using Agile best practices, i.e., burn-down charts, retrospective formats, defect management, user stories, ATDD, TDD, CI/CD, automated testing, etc.

Experience with other Agile approaches: i.e., XP, Kanban, FDD, Scaled Agile Framework (SAFe), etc.

Skills using project management and collaboration tools such as RTC, JIRA, CA Rally, Confluence/SharePoint, etc.

Advanced understanding of resource allocations, forecasting, and budgeting.

Ability to demonstrate coaching techniques and approach.