Case Manager Homeless Services

Job Title: Case Manager - Homeless Services

Pay 24.50 - 27.50 per hour

Location: New York City, NY

Department: [Social Services / Homeless Outreach / Community Support]

Reports To: [Director of Homeless Services, Senior Case Manager]

Position Type: [Full-time/Part-time]

Job Summary:

Carter Lard Consulting is seeking a compassionate and dedicated Case Manager to join our Homeless Services team. The ideal candidate will have at least 2 years of experience working directly with homeless populations, with a strong understanding of the challenges faced by this community. Bilingual abilities are highly preferred, as they will facilitate better communication with a diverse client base.

Key Responsibilities:

• Conduct comprehensive assessments of clients' needs, including health, emotional, social, and environmental factors.
• Develop and implement personalized case plans that address clients' specific circumstances, with the goal of achieving stable housing and self-sufficiency.
• Provide ongoing support, counseling, and advocacy to clients, assisting them with accessing community resources and services such as housing, employment, healthcare, and education.
• Maintain regular contact with clients through office visits, home visits, and outreach programs.
• Collaborate with other service providers and stakeholders to ensure a coordinated approach to client care.
• Monitor and document client progress, maintaining detailed records and preparing reports as required.
• Conduct crisis intervention as necessary and connect clients with appropriate emergency services.
• Participate in community outreach and education efforts to raise awareness of homeless issues and services.
• Conduct bilingual services when necessary, providing translation and interpretation support to facilitate communication with non-English speaking clients.

Qualifications:

• Bachelor's degree in Social Work, Psychology, Counseling, or a related field. Master's degree preferred.
• Minimum of 2 years of experience working with homeless populations.
• Bilingual skills are strongly preferred (please specify language, e.g., Spanish, Mandarin, etc.).
• Knowledge of issues pertaining to homelessness, including mental health, substance abuse, domestic violence, and poverty.
• Experience in case management software and proficiency in Microsoft Office Suite.

Skills:

• Strong interpersonal and communication skills, with the ability to engage with diverse populations.
• Effective organizational and time management skills.
• Ability to work independently and as part of a multidisciplinary team.
• Crisis management skills and the ability to handle difficult situations with sensitivity and professionalism.
• Knowledge of community resources and services for homeless individuals.

Working Conditions:

• Work is generally performed within an office environment but includes potential for exposure to adverse conditions while engaging in outreach activities.
• Flexibility to work outside of traditional office hours as needed to meet clients' needs.

Equal Opportunity Statement:

Carter Lard Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply, especially those with lived experience of the issues facing our clients.