Senior Broker Sales

At The Wise Seeker we are looking for a senior broker sales to work with one of our clients in the UK a Lloyds broker They provide a broad spectrum of both personal and commercial insurance products

The role is within the Underwriting Department based at our London office The purpose of the role is to provide quotations for New Business and to assist the Branch and be a referral point for the Trainees The role requires dealing with clients in the branch over the phone and via email to ensure sales targets are maximised through the provision of efficient communication & negotiation skills

We are looking for a candidate who has good judgement is analytical pays great attention to detail is flexible initiativetaking driven & who delivers excellent customer service whilst always adhering to their individual underwriting authority limits and in accordance with the procedure manual

Key Responsibilities

• Working in accordance with procedures standards & guidelines set

• Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for New Business
• Understand the processes and procedures required to provide quotations & put forward suitable products to meet the clients demands and needs
• Ensure that all product information provided is clear fair and not misleading allowing the customer to make an informed decision
• Calculate New Business premiums in accordance with the specific carriers risk appetite and guidelines or consult with insurers for all nondelegated authority business
• Ensure that telephone calls are answered & dealt with promptly & efficiently
• Maintain thorough and accurate records of all customer interactions
• Handle complaints in line with the current process
• Dealing with queries by email telephone and in person ensuring that all SLAs are met
• Required to be a referral point within the Branch for Trainees
• Ensure that you remain compliant in everything that you do including but not limited to treating customers fairly contract certainty & vulnerable customers

Requirements

• Competent in windowsbased programmes word excel outlook and internet
• Excellent communication skills written and oral
• Ability to work alone and as part of a team
• Positive cando attitude
• Strong team ethic
• Manage time effectively ability to work under pressure
• Good personal organisation skills
• Good timekeeping and presentation of self and work
• Strong negotiation and people skills
• Must have years minimum experience working within a broking or underwritin environment

Benefits

• Pension
• Commission
• Permanent contract