Branch Assistant- Hoffman Estates

BRANCH ASSISTANT

Join an award winning Library! The Schaumburg Township District Library is looking for a Branch Assistant to join our team. We are looking for an energetic, competent and detail-oriented Branch Assistant to support our Hoffman Estates location. This is a part time, hourly position that will be required to work various hours as needed.

Hoffman Estates 20.00 hours position working:

• Tuesday 3:00pm-7:00pm
• Thursday 4:00pm-9:00pm
• Friday 10:00am-5:00pm
• 1st, 3rd, 5th Saturday of the month 9:00am-5:00pm

The schedules are based on the needs of the library and could change if and when needed. The hourly rate range for this position is $14.11/hour to $17.63/hour; based on skills and qualifications.

POSITION SUMMARY:

The Branch Assistant is responsible for assisting and fulfilling the patrons’ needs in the areas of registration and circulation, placing holds, and addressing overdue matters. The Branch Assistant may also need to register patrons for library programs and activities and is able to operate and assist patrons with equipment and machines. The Branch Assistant is also responsible for representing the Library standards, as this position mostly interacts with the patrons.

REQUIREMENTS FOR ALL EMPLOYEES:

1. Ability to be a team-player and work pleasantly and effectively with all patrons, staff, supervisors, and others.
2. Ability to learn various job functions, perform them correctly, and understand the necessity in overall library operations.
3. Ability to independently function efficiently in a changing and varied environment with frequent interruptions.
4. Ability to exercise good judgement and focus on details.
5. Ability to follow all library policies and procedures.
6. Demonstrates commitment to incorporating principles of Diversity, Equity, and Inclusion into everyday work.

ESSENTIAL DUTIES AND RESPONSBILITIES:

• Check-in and check-out library materials; collect overdue fines and fees; sort and pack library materials for transport to the Central Library and other Branch location; search for claims returns and maintains claims return files; search for hold requests and shelve materials as needed.
• Assist patrons in locating recreational reading materials; place materials on reserve for patron; search for materials placed on reserve; keep “on-shelf” reserve list up-to-date; call patrons and maintain records for reserve books.
• Process new library patrons; create new library cards; register reciprocal library cards; input information in computer and maintain patron database.
• Register patrons for programs and accept fees, if applicable, for story times, reading programs, crafts, and other special programs; distribute prizes; maintain statistics; and route calls to the appropriate location.
• Assist the public with self-service resources including computers, photocopier, printer, scanner, fax machine, as needed.
• Assist in the opening and closing procedures of the building.
• Attend meetings and training as required or requested.
• Abide by the Standards of Excellence for employees and policies and procedures of the Library. Address situations where patrons are not in compliance with the Library’s Code of Conduct.
• Treat all patrons and employees fairly and with an open mind; maintain patron and employee confidentiality.
• Communicate clearly, either in person, on the telephone and in writing.
• Cope with the stress of the job and get along with coworkers.
• Provide professional courtesy to all patrons and staff members.
• Other duties as assigned.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

• High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Working knowledge of word processing, spreadsheet, and database applications is required. A Library Technical Assistant (LTA) certification is desired.
• Ability to use workplace technology including email, internet, intranet, and Library database systems.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to learn various job functions, perform them correctly, and understand the necessity in overall library operations.

The deadline to apply for the job posting is:

November 10th, 2023

Schaumburg Township District Library is an Equal Opportunity Employer