Universe Specialist - Decathlon

About the job

Description

• Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards
• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
• Communicate sales plans and targets to the Universe team, monitor performance on an on-going basis and suggest corrective actions to hierarchy when needed
• Assign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators and assist in preparing the staff schedule in order to ensure that activities are carried out in the most efficient manner
• Benchmark prices with the competition and recommend price modifications in order to maintain competitiveness
• Support the Universe Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of products
• Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results
• Watch for and prevent security risks and thefts, and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss
• Handle other related activities such as controlling the process of shipments reception, carrying out the end-of-day closing of the shop, collecting and reporting customers and staff comments to the Manager and other
• Monitor and identify bestselling items, limited editions and non-moving products on a weekly basis, and report on them to the hierarchy

Qualifications

• Bachelor’s Degree
• Active participation in at least one sporting activity and good knowledge of sporting products as well as of sporting events
• Proficiency in MS Office
• Fluency in English
• Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
• Active participation in at least one sporting activity and expert knowledge of sporting events
• Teamwork: level 3
• Customer Focus: level 2
• Driving and Achieving results: level 1
• Planning and Organizing: level 2
• Self - Development: level 3
• Change and Adaptability: level 2
• Initiative: level 3