Senior Technical Author Ubuntu And Canonical Products Remote

Responsiblity:

onsibilities

• Work and communicate effectively with software developers, product marketing, and product managers to write and maintain high-quality documentation.
• To plan, write, edit and revise technical information and documents, including user manuals, general overviews, configuration/installation instructions, tutorials, test plans, and product specifications.
• Collaborate with the team of technical writers, and facilitate product and software development teams.
• Assess, analyze and evaluate versatile audiences, including non-technical users, system administrators, integrators, and programmers.
• Create state of the art technical documents, including API Developer Guides, User Guides, In-Platform documentation such as welcome instructions and tooltips, Integration Guide, product documentation, and more.
• Create other client aids such as an online demo, online video, online help, guided tour, and other educational guidelines and techniques
• Transform complex documentation into simple concepts that are easy to understand by the end-users
• Study and evaluate the user feedback to retrieve information on documentation and use it to enhance usability.
• Work as an editor and build constructive criticism to ensure fluency in training documentation throughout the team
• Analyze the metrics used for training and assess the customer feedback to align them with future investments in training