Account Executive State Government

Industry: Telecommunications Services

Job Category: Sales / Marketing - Business Development / New Accounts

The State Government Account Executive position focuses on the customer life cycle, supporting the growth of State and Local State Government. The primary responsibilities are to sell to State and Local accounts, renew contracts, increase customer satisfaction, and improve revenue while driving customer retention activity. This is a new business development role, prospecting and hunting for new business.

Responsibilities:

New Sales activities: Utilize contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to the company and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate. This is a new business development role, prospecting and hunting for new business.

Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Monitor and resolve customer issues. Track individual account activity and results.

Extensive data entry, system navigation, and utilization required, including independent analysis and decision making related to information. Accuracy and efficiency in data entry required.

Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver exceptional service to meet the company's productivity and quality standards.

Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.

Demonstrates positive and cooperative behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.

Disburses adjustments and credits as appropriate within established limits and criteria.

Qualifications

Bachelor's Degree preferred

4+ years Selling to State Government accounts strongly preferred, at minimum must have previous Government Sales experience

4+ years Business Sales Experience is required

4+ years wireless, telecom or technical sales experience preferred, not required

A valid license, a clean driving record, and proof of insurance at your own cost is required

Vaccination Info

The company will require proof of vaccination prior to successful applicant's first day of work and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause the company undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.