Appian Systems Analyst

DESCRIPTION OF SERVICES

TWC is seeking an Appian System Analyst with both technical work and customer service skills to support IT's Rapid Application Development (RAD) Team in building workforce replacement application systems on the Appian platform. Duties include completing evaluations of existing and future capabilities, conducting research into solution alternatives, enhancing system capabilities, and providing advice to stakeholders. The Worker(s) will:

-Participate in joint application design sessions with customers and IT staff to define business requirements and develop software systems requirements

-Communicate effectively with users to determine requirements of new processes and applications or modifications to existing processes and applications

-Be actively involved in implementations and upgrades in the Appian low code environment

-Perform system configuration, document business processes and prepare project documentation with a high level of attention to detail, strong organization skills and technical aptitude

-Use standardized project management processes, tools and techniques to address project needs.

-Develop test artifacts, conduct testing including UAT and develop training documentation for various RAD team projects

-Work closely with developers to track defects and resolutions

-Perform deep technical and analytical reviews to analyze system functionality with customer and resolve production issues

-Assists with creating, maintaining and enforcing global standards

-Perform other analysis and documentation tasks as required to facilitate and support RAD team projects

-Assist in the diagnosis of problems associated with Appian applications and writes detailed specifications for developing or correcting issues to improve system performance and/or accuracy.

**Minimum Requirements:**

Years

Skills/Experience

Experience as a systems analyst or a bachelor's degree, preferably in a technical or analytical field and three years of experience as a systems analyst.

Experience with a low code platform that includes hands-on experience in design, implementation, and production support of Appian applications.

Experience conducting fit/gap sessions, performing system configuration, conducting testing including UAT and developing training documentation.

Experience preparing project documentation such as: system requirement specification, functional design specifications, architectural diagrams, flowcharts, screen prototypes, wireframes, interface specifications, data migration rules, logical workflow charts, database design specifications and data warehouse design specifications.

SQL, Object Oriented Programming Language, and Web Application fundamentals.

Skill in business analysis methodologies; in developing creative and workable solutions to complex problems.

Application Lifecycle Management (ALM) Octane (Or earlier version ALM).

As an Appian Programmer, Analyst, or Systems Administrator.

Experience using Microsoft Word, Excel and Visio, Axure or Photoshop.

Preferred:

Skills/Experience

Appian Certified Analyst or Developer

SQL Server

UML Modeling Agile Software Development Methodologies

Agile Software Development Methodologies

Skills : Experience as a systems analyst or a bachelor s degree, implementation, and production support of Appian applications.,Experience conducting fit/gap sessions, performing system configuration, functional design specifications, architectural diagrams, flowcharts, screen prototypes, wireframes, interface specifications, data migration rules, logical workflow cha,SQL, Object Oriented Programming Language, and Web Application fundamentals.