Dutch Customer Service Agent - Energy

For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English.

Tasks

In this job you will help private and commercial clients with questions or problems through phone or email. These questions relate, among other things, to changes to customer data, contracts, inquiries about invoices. Previous customer contact experience is not required, but is appreciated. You must live in Sof a or be willing to relocate in the short term.

Requirements

Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities?

• You are service and result oriented;
• You are computer savvy;
• You can work and problem solve independently with a good dose of analytical thinking;
• You have the ability to empathize with your customer.
• You are a good listener and have good communication skills;
• You have a good command of the and English language.
• Hospitable, customer-friendly and helpful to the customer
• Flexibility and empathy are very important.
• You are looking for a challenging long term position.

Benefits

• Paid training
• Fun, people-oriented call center
• Market-based basic salary
• Growth opportunities
• Spanish Lessons
• Relocation Package

Location: Sof a (Bulgaria)

Working hours: Monday - Friday between 08:00 and 18:00