Mandarin Travel Specialist

BENEFITS: HMO Vacation Leave Sick Leave Insurance Night Differential Free Accommodation for 1 month Php 10,000 allowance Free Shuttle Service (around Pampanga) JOB DETAILS: COMPANY PROFILE: This company is one of the worlds biggest airline company service providers. They are service providers of the World's Largest top 5 airlines. They are providing services such as cargo, manpower, airport maintenance, and many more. This company is currently providing service to one of the most popular and high-end airline companies. They are looking for Mandarin speakers to cater to their Mandarin Market customers. Position: Mandarin Travel Specialist Location: Pampanga City Schedule: Shifting with Graveyard Industry: Airline Company and Airline Services Salary: Negotiable Work Set-Up: Work Onsite Responsibilities Assist Chinese Travelers or passengers regarding their inquiries Answer calls regarding lost baggage and missing luggage Answer calls for the transfer of seat or booking confirmation Reschedule flights and assist passengers in baggage counter check-in Requirements: Open to Native speakers and Filipino-Chinese with HSK 5-6. Conversational English. Can make Emails and answer calls in Chinese and English. Has a Customer Service Background. BPO work experience is a big advantage. Recruitment Process: Paper Screening Initial Interview (HR) Behavioral Assessment Operations Interview (Language Assessment) Final Interview Job Offer