Systems Analyst (Payroll)

The HCM Systems Analyst is responsible on behalf of the Benefits Department for the day-to-day operations of the current ePersonality (eP)/Highline Payroll/HRIS system, and will be responsible for ongoing operations and implementation.

The Benefit Systems Analyst is responsible on behalf of the Benefits Department for the day-to-day operations of the current ePersonality (eP)/Highline Payroll/HRIS system, and will be responsible for ongoing operations and implementation new HCM system(s); creating customized reports and configuring/improving business processes to support changes in plan structure and Benefit Department initiatives. This key role will collaborate with all IT, HR, Finance and Administrative teams, in addition to stakeholders and other 3rd party vendors. This role will ensure the most efficient and effective solutions are developed and implemented to meet business needs.

Create reports and data files for the Benefits Department and external parties, including support for annual Financial Audits and Other Post Employment Benefits (OPEB) reporting required under GASB
Diagnosing and resolving technical issues
Maintain data interfaces and transmission files with vendors and third-party administrators
Systems configuration for benefit plan changes and systems upgrades
Ability to handle sensitive and confidential information in accordance with HIPAA requirements.
Develop and utilize internal analysis reporting to discover inefficient and adverse trends and work to correct
Drive continuous service improvement
Determine underlying problems to eliminate repeat issues
Perform root cause analysis and recommend corrective actions
Complete assigned tasks related to day-to-day operations. These processes may include, but are not limited to, eligibility enrollments, systems variances reports, and carrier audits
Other duties as assigned
Bachelor's Degree and 3 - 5 years relevant experience in an information technology field. Degree may be substituted by four (4) additional years of related experience
Benefits systems experience for implementation and maintenance
Experience working with unionized employees a plus
Able to manage a fast-paced environment; meet strict deadlines & handle multiple ongoing projects concurrently
Expert knowledge of common HR Information Systems
Experience with service delivery modes, processes, techniques, and tools.
Knowledge of SQL, Discoverer, Oracle, OBIEE, Java, Move-It, DOS BATCH/CMD, FTP, MS Access, .NET
Excellent written and oral communications skills as well as strong analytical and organizational skills required.
Advanced Excel Skills
Must be able to take initiative and work independently
Strong presentation skills and ability to convey technical information to non-technical users
Strong critical thinking skills

Required/Desired Skills

Experience

Needed