Business Analyst (E Commerce)

Commercial airline domain knowledge a plus

Job Duties:

• Elicit software requirements using interviews, document analysis, requirement workshops, business process workflows, and use cases
• Research and validate software requirements through creating test data and using existing applications
• Document business requirements, process flow and relationship diagrams, functional specifications (Epics/Stories), user test plans and additional artifacts as required
• Describe User Interface interactions and business rules using best practices on eCommerce and collaborating with the User Experience team
• Collaborate with product managers, developers, project managers, quality assurance and business from beginning of project life cycle through implementation
• Participate in Scrum ceremonies (refinement, planning, reviews)
• Define UAT plans, test cases and coordinate with business users the execution of these
• Support the eCommerce and IT organization trouble shooting production incidences
• Analyze and document current capabilities of the eCommerce products (Web and Mobile)
• Research, analyze and document eCommerce capabilities on competitor airlines and other eCommerce sites.
• Collaborate with cross-functional teams to tell a cohesive story about the end-to-end digital user experience and pathways.