Customer Service and Logistics Coordinator Assistant

We are looking for a Customer Service and Logistics Coordinator Assistant to Husqvarna!

Assignment Description

The global Customer Service department Husqvarna Construction is responsible for handling bookings, shipment and invoicing of goods, and provide customs clearance for our export goods. Husqvarna ABs customers are global and they strive to proactively provide them with excellent customer service and help solving problems.

In Husqvarna Construction you will have the chance to work cross-functionally and with international customers and exports to the whole world. The work is very service oriented and you will have the opportunity to develop in your role as a Customer Service and logistics coordinator and grow with responsibility and duties.

Husqvarna ABs workplace is open and inclusive with clear expectations that everyone takes responsibility and initiatives in the group. The work is varied and no day at work is the same. Husqvarna AB is offering you a chance to learn and grow with them in export and logistics.

Your main work tasks will be:

• Manage customer cases via mail, teams and telephone
  
• Order management and invoicing
  
• Plan and book transport
  
• Work with export documentation
  
• Administration and warranty management
  
• Claim management
  

Who you are:

• Study background preferred: related to customs/logistics/business
  
• Experience in similar work or service and administration is advantageous
  
• You speak and write English and Swedish freely
  
• You have good knowledge of Microsoft Office