CRM Manager Netherlands (f/m/x)

Remote: The Netherlands, Germany, UK, France

We have an exciting opportunity for a passionate, results-driven CRM Manager to own the end-to-end planning and execution of the local CRM program for our growing Netherlands market.

Tasks

• Develop and deliver the CRM Roadmap for the Netherlands
• Deliver on leads and revenue targets from our existing customer and marketing subscriber base
• Focus on critical daily/weekly email marketing optimization and expand our direct mail and 1-1 messaging capability
• Optimize CRM performance by coordinating the product and offer selection with the Country Head
• Drive flawless execution of all CRM campaigns throughout the customer journey stages
• Continuously look for ways to improve reach, deliverability, engagement, customer retention, and CLV

Requirements

• Experience in customer relationship marketing and customer retention in an e-commerce environment
• Excellent writer with impeccable grammar skills
• Expert knowledge of best-practices email marketing
• Strong background in other CRM channels such as direct mail and 1-1 messaging platforms
• You have worked with Email Service Providers (ESPs) experience with emarsys is a plus
• An entrepreneurial mindset, strong communicational and analytical skills
• You speak Dutch on a native level and are fluent in English

Benefits

• A 100% remote job with no commuting and flexible working times
• A complete hardware package that we send to your home
• A dynamic environment with a start-up atmosphere and room for your own ideas
• To accompany Dreamlines on its way to becoming the global market leader
• A competitive salary and employee travel perks and discounts