Do you have exceptional standards? We re looking for our International Luxury Hotel Brand located in Rome an Assistant Executive Housekeeper. You ll fully support the Executive Housekeeper to work alongside our Operations Manager to ensure all aspects of housekeeping and laundry are befitting of our reputation for delivering genuinely memorable experiences to our guests.
A little taste of your day-to-day
Every day is different, but you ll mostly be:
- Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
- Handling complaints and special requests to keep every guest happy
- Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations
- Assisting with deep cleaning projects and occasionally assisting your team during busy periods
- Educating all team members on the importance of remaining compliant with standards
- Manage monthly inventories and control stock levels
- Running daily spot check quality control
- Manage lost and found items
- Controlling daily the laundry delivery, linen & staff uniforms
- Make sure third part laundry service company are performing always impeccable
- Reporting to the Executive Housekeeper
What you can expect from us
We give our people everything they need to succeed
We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you ll become part of our hotel family.
Requirements
- High school diploma / secondary education / equivalent plus two years of housekeeping experience, including previously position as Assistant or Supervisor roles
- Must be able to speak English & Italian language
- Leader with emotional intelligence skills
- Passion for the hospitality field and excellence in luxury service
- Flexibility
- Dedication to creating memorable experiences for our guests
- Attention to details
High school diploma / secondary education / equivalent plus two years of housekeeping experience, including previously position as Assistant or Supervisor roles Must be able to speak English & Italian language Leader with emotional intelligence skills Passion for the hospitality field and excellence in luxury service Flexibility Dedication to creating memorable experiences for our guests Attention to details