صاحب العمل نشط
Responsibilities:
• Supports the processing of measures for problem prevention
• Coordinates and moderates necessary problem meetings in case of difficulties or team overall problems
• Trains problem management process handling and interfaces
• Achievement of problem management KPI’s
• Checks finally the documentation of root cause, final solution and preventive measures
• Guarantees SOX compliance
• Participates in on demand meetings with customer and vendors
• Actively involved in the hierarchical escalation processes for Problems
دوام كامل