Waiter / Waitress

As the worlds largest family of luxury hotels, we all take great pride in being Waiter / Waitress in our stores. Our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

Located on Dohas longest private beach and nestled in landscaped gardens, We have feature 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa. Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

As a Waiter / Waitress, you will be responsible for providing courteous and efficient service of food and beverage to guests at all times. You will provide fast, professional and friendly service to all the guests and maintain a healthy work environment with cooperation to fellow colleagues from your team and the entire hotel.

Requirements

Ideally, youll have some or all of the following competencies and experience were looking for:

Minimum one year of experience as a Waiter / Waitress or a similar role in a luxury hotel and/or resort or restaurant

Good communication and interpersonal skills

Ability to work in a fast-paced environment

Ability to work well with a diverse team

Flexibility in shifts

Due to current travel and visa restrictions, we are considering only locally available candidates with No Objection Certificate (NOC).

We ll reward all your hard work with competitive salary and benefits.

This role is contributing to the service team s efforts by presenting a positive first impression of the establishment s friendliness, excellent service and high standards. The waiter/waitress ensures that guests are provided with an outstanding customer service and actively helps to improve their overall dining experience, resolving any arising issues immediately or in consultation with senior restaurant line management.

Greets and serves each guest with a friendly and courteous attitude

Ensures understanding of daily specials, internal promotions or menu changes

Ensure efficient, smooth communication between BOH and FOH

Delivers food/ beverages in a timely manner without any delay to enhance table turnaround times

Seeks to minimize food wastage, spillage and breakage at all times

Clears table, cutlery, plates as per service sequence supported by the runner

Assists in keeping the restaurant clean and safe

Follows all cash handling procedures and policies

Reports on duty on time in correct uniform/ grooming standards

Adheres to set HACCP, ISO guidelines and food safety standards at all times

Escalates any customer complaints/ issues immediately to Senior Management or direct line management for prompt resolution

Trains runner on correct service standards, hygiene guidelines

Knows and memorizes the seating chart/ outline

Understands key functionalities of MICROS system

Participates in functions and activities with other outlets when required

Knows and recalls provenance, ingredients per menu items

Advises BOH on customer s food intolerance

Diploma/Certificate or Bachelor in Hospitality/ Tourism industry essential

Equivalent vocational qualification obtained working for a 4/5 star hotel or fine dining restaurant

Must have least 1-2 years work experience in hospitality, restaurants or fine dining environment

Excellent command of English, Arabic desirable

Must have excellent interpersonal skills and confidence

Understanding of MICROS

Knowledge of HACCP, ISO standards.

Industry: Hotel & Restaurant

Salary:

Location: Qatar. Doha