Technical Service Transition Manager

Responsibilities:
• Handle, diagnose and route in real-time incoming requests
• Develop monitoring scripts to monitor applications, system performances and data availability
• Provide administration services on some applications
• Working in devops mode for all applications hosted in the cloud, this includes (but not limited to):
• Fully understanding the functionality of applications to help them define their QoS matrixes
• Implementing the monitoring configuration for cloud-based applications
• integration with the project teams from the think phase
• working on the build phase of any new cloud solution and making sure it is correctly handed over to the run (ex: ELK, any new monitoring solutions, chaos management solutions, etc..)
• managing and maintaining a central repository for the monitoring of cloud applications and the integration with the different GITs of each projec Functional