Instrumentation and Control Specialist

Our client is a multinational engineering manufacturer and service provider who are recruiting an electrical engineer having 5 years experience in Field Service / I&C Specialist for control systems in the Oil&Gas / Industrial Market.

Your tasks will be the following:

• Demanding duties as system and software maintenance and customer support functions mainly related to instrumentation and electrical tasks
  
• Checking the technical condition of the installed PROGNOST systems on-site or via remote access
  
• Advising our customers on troubleshooting and damage repair with final documentation
  
• Technical contact person on site for the global PROGNOST helpdesk team
  
• Support in the project-specific preparation of quotations
  
• Support commissioning and installation tasks for new projects/upgrades or extensions
  
• Working outdoor and indoor
  
• Travel activity to approx. 90% in KSA and GCC wide when required
  
• Able to work independently with online support (office and on-site)
  
• Advise customers of new developments (opportunities to upgrade older equipment) and requirements regarding stocking of spare parts, service requirements and techniques
  
• While on customer premises bring to the customer s attention any deficiencies or potential hazards observed
  
• Ensure all service work is completed within the allocated time frame and meets with total customer satisfaction
  
• Responsible for organization and administrative duties which are connected to the work
  
• Provide a technical report of all service work in accordance with reporting standards for each assignment
  
• Provide technical assistance / advise to the appointed agency
  
• Communicate regularly with product specialists at PROGNOST Systems.
  
• Act always in accordance with Company standards and procedure for Health, Safety and Environmental
  
• Respond efficiently to the demands of administration procedures
  
• To help Clients with their problems or complaints and to achieve a satisfactory solution
  

Job Requirements:

• You have a bachelors degree in Electrical Engineering or instrumentation.
  
• Excellent IT knowledge, especially of common VPN remote access systems.
  
• Excellent knowledge in the field of measurement technology or process automation.
  
• Knowledge of machine monitoring is of great advantage.
  
• Fluent in English, verbal and written.
  
• Excellent MS Office proficiency such as MS Word, Excel.
  
• You have a passion for customer focus, a strong service orientation, enjoy working with people from different nationalities and possess excellent interpersonal skills.
  
• You are of a reliable and communicative nature and have strong analytical and organizational skills.
  
• A high degree of independence, communication skills in discussions with international clients and a highly developed quality conscience are characterizing your personality.