IT

• Installing new software and hardware components.
  
• Regularly evaluating our IT systems to ensure they meet the necessary demands.
  
• Applying network administration tasks.
  
• Administer network and data security, including directory, group policy, firewalls, antivirus, email security, etc.
  
• Installing, Configuring, and maintaining VOIP servers and equipment.
  
• Resolving all issues coworkers have with their IT systems and software.
  
• Supporting the day-to-day operations of our computer network.
  
• Resolving logged errors in a timely manner.
  
• Monitoring hardware, software, and system performance metrics.
  
• Updating computer software. as well as upgrading hardware and systems.
  
• Keeping track of technological advancements and trends in IT support.
  
• Provide training to new employees and other training sessions as required.
  
• Educating coworkers about network security and best practices for computer usage.
  

Requirements

• BSc degree in Information Technology or equivalent.
  
• Minimum five years of work experience in an IT role as a full-time job.
  
• Experience in Microsoft networks.
  
• Experience in VOIP servers and equipment configuration & maintenance.
  
• Experience in Cloud Applications is a plus.