TEAM LEADER
نُشرت في :
17-07-2022
صاحب العمل نشط
1 وظيفة شاغرة
هذا المنشور غير متاح الآن! ربما يكون قد تم شغل الوظيفة.
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
رقم الوظيفة : 1246453
- To assist the Reception Management Team in supervising the Front Desk (Reception) operation and communication.
- To assist in maintaining and/or developing agreed operating procedures relating to Front Desk reception and to ensure that colleagues adhere to the correct procedures as laid down in the Standard Operating Procedures Manuals.
- To set a high example to colleagues in terms of punctuality, appearance, performance, attitude, leadership, guest relations, observance of the house rules, loyalty to the management and interdepartmental co-operation.
- Ensure that all current promotional and or activity information is communicated to the team.
- Take care of sectional training and ensure that the required training hours are achieved.
- Conduct the hand over between shifts, ensuring that all relevant staff are in attendance and that all pertinent information is passed accurately to the oncoming shift.
- Carry out the registration procedures required for guests wishing to stay at the hotel, ensuring that both local law and the hotel’s credit policy are adhered to at all times.
- Sell rooms to prospective guests arriving without reservations, ensuring that the maximum revenue is reached without losing the sale.
- Conduct and assist with private group check in s.
- Prepare group pre-registration as directed by the Front Office Assistant Manager.
- Handle general enquires received at the Front Desk , either from in house guests or from non-residents.
- To have a high product knowledge level, both in terms of the hotel and its facilities as well as of Kuwait in general.
- Check the details of completed registration cards against those in the property management system to ensure that this has been updated correctly and that a payment method has been secured,
- To action and resolve all traces on a daily basis.
- To ensure that rooms are allocated by the GSE’s according to the guest’s requests.
- Communicate on daily basis with Housekeeping in regards of Room Moves, Twin-2-Double rooms, OO/OS rooms.
- Ensure that all daily tasks of GSE’s are carried out on time (preparing arrivals, preparing departures, bucket check, High Balance, Check-outs VICAS).
- Prepare weekly store order and make sure collection is done.
- Ensure that all checked out registration cards are stored correctly at the end of each month,
- To make sure the no-shows and pre-registered guests who did not arrive are charged.
- To assist Guest Services Executives at the front desk with check - in, check outs and cashiering work as and when required.
- Assign colleague for Show around.
- To assist the Guest Service executive in their duties when required.
نوع التوظيف
دوام كامل
القسم / المجال المهني
الطهاة / الأغذية والمشروبات / التدبير المنزلي (هاوس كيبينج) / مكتب الاستقبال
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
