E-Commerce Operation Supervisor

Job Description

• Oversee all day-to-day operations done by the Warehouse Admin
• Oversee all In &Out products
• Contact Retail Merchandising for any shortfalls needed to be fulfilled
• Collaborate with Marketplace Supervisor on:
• Preparing the merchandise for partners
• Confirm the receivables of products
• Manage complaints and set an action plan for all customers to ensure satisfaction
• Support the stock update on the website with the back-end developer consultant
• Update the # of products which sold on website (if needed)
• Set a schedule for fulfillment agents and Manage their work through the Fulfillment team leader
• Ensure finishing and update any paperwork for employees at the e-commerce warehouse

Job Requirements

• Bachelor’s Degree in marketing/accountingor equivalent combination of education
• 5-7 years of related experience in E-Commerce warehouse Management is preferred
• High attention to details
• Excellent communication skills