Senior Engineering Manager, Decision Engineering
ملخص الوظيفة
About the role:
Forter is some of the internets biggest eCommerce merchants trust platform. We help them sell more by lowering the friction that fraud and abuse add to the buying experience and that means making a lot of decisions for them. We process over 10M daily decisions for an annual GMV of over $500B. The Decision Engineering team owns the core of this business value proposition: Forters decision engine.
The engine is committed to maintaining a strict latency SLA (p99<500ms) and a 5-nines availability rating. For each decision we run an unusually large data enrichment topology that encapsulates the combined and accumulated knowledge of Forters analytical staff and upstream cyber capabilities.
- The team lives in a highly technical backend domain where the roadmap is composed of product-led and engineering-led initiatives in roughly equal parts.
- Along with the engine itself the team owns the API entry point into Forter and the development process that allows analysts to build the engine using a self-service approach.
- The team is extremely central in Forters business day-to-day and many of the challenges in the team arise from that centrality.
To hear more about engine development at Forter why its interesting and whats the difference between an engine and an infrastructure we talked about exactly that on the Hebrew language podcast עושים תוכנה: that the role requires active participation in the roadmap setting you will need an investor tool-set that includes developing a solid and nuanced understanding of Forters business value and the ability to zoom in/out on the details (including technical details) while always keeping an eye on ROI and risk. Youll need to be an innovator in spirit that knows the power of a simple and well thought out piece of software to solve big business problems.
What youll be doing:
- Own one of Forters most business-critical areas. Oversee its development to ensure SLAs and long-term quality
- Guide top-tier engineers (including Staff) on how to plan and execute projects that carry a lot of technical risk (risk of ballooning investments) and precision/product risk (bad ROI)
- Guide engineers on how to develop their business-value understanding and how to channel their innovation towards the places that move the needle the most from a business perspective
- Innovate around the engines capabilities APIs and the agentic interfaces that it offers Forter customers. Be opinionated around the engines product-space
What youll need:
- 5 years of experience managing business critical teams
- IC experience as Staff Engineer or Tech Lead
- Experience overseeing big projects that have technical and/or business risks
- Experience working in performance critical environments (high scale demanding SLAs)
- Experience managing Staff engineers
- Experience working on customer-facing technical products (APIs CLI tools dashboards)
- Experience interacting with clients and prospects
About Us:
Commerce is evolving faster than the systems built to support it. Agentic AI is redrawing how people buy. Customer expectations have a new ceiling. And bad actors are evolving alongside every advancement.
Forter was built to meet this moment and stay ahead of it.
We are a human-first AI-built company. Our technology analyzes patterns across a network of over 2 billion shoppers delivering identity intelligence across the entire commerce journey from sign-up to checkout to returns that protects revenue and unlocks great customer experiences simultaneously. With Forter businesses know who to trust whether its humans or the agents shopping for them. The result: zero friction for the customers who matter. No revenue left behind.
The worlds most trusted brands Nordstrom Instacart Priceline Adobe ASOS and eBay among them rely on Forter to get this right. Since 2013 weve raised $525M from investors including Tiger Global Bessemer Sequoia Capital and Salesforce Ventures and today we power commerce decisions for nearly 1 million businesses globally. Were more than fraud payments and orchestration we make trust a competitive advantage.
Trust is backed by data Forter is a recipient of over 10 workplace and innovation awards including:
- Great Place to Work Certification ( 2025)
- Fortunes Best Workplaces in NYC (and 2025)
- Forbes Cloud 100 ( and 2025)
- Anti-Fraud Solution of the Year at the Payments Awards (2024)
Life as a Forterian:
Forterians are genuinely some of the best people youll work with. Smart curious and deeply good humans who care about the work and each other. Thats not an accident its something weve been intentional about since day one and its the thing people mention most when they talk about why they stay. When youre surrounded by people like this doing work that actually matters it changes what a job can feel like.
Forter was built on a simple but powerful conviction: when AI does its job humans can do theirs better. That philosophy shapes our products and shapes how we work. AI is core to our workflows not as a shortcut but as a force multiplier that gives Forterians the space to focus their energy where human judgment is irreplaceable.
Were a global team of 500 people with regional headquarters in New York Tel Aviv London and Singapore and employee presence across the US Canada Germany France Japan China and Australia. Our teams are cross-functional by design and the work you do here is visible consequential and connected to the outcomes that matter.
Youll have real ownership here and proximity to decisions. And we back that with investment in your growth RSU offerings L&D programs built around AI tools and a culture of recognition rooted in our 4.5 day weeks (aka Forters Appreciation Fridays and Sundays). From team outings to local cultural celebrations we mark the moments that matter wherever you are in the world. We dont want Forter to be just another job. We want it to be the place you build.
If youre ready to work on a problem that sits at the intersection of AI commerce and human trust this is it.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants regardless of race color religion gender sexual orientation marital status gender identity or expression national origin genetics age disability status protected veteran status or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability please email us at This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Hybrid work:
At Forter we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development strengthens our culture and builds the relationships that help teams thrive.
Required Experience:
Manager
عن الشركة
Forter provides new generation fraud prevention to meet the challenges faced by modern enterprise e-commerce. Only Forter provides fully automated, real-time Decision as a Service™ fraud prevention, with approve/decline decisions backed by a 100% chargeback guarantee. The system elimi ... اعرض المزيد