IT Specialist

IT Specialist

Ramat Gan Full-time Hybrid

SNEAK PEEK

Location: Ramat Gan Hybrid

Interview process: HR Initial Interview Home Assignment Technical Interview HR Interview CTO Interview

WHO ARE WE

At Rounds we believe in harnessing the power of cutting-edge technology to drive business success. Our transformative machine-learning technology identifies and optimizes mobile assets while our team of experts with their unparalleled human capital and business acumen provides the strategic direction and support to turn mobile assets into profitable businesses. Together we are revolutionizing the mobile industry. You can find out more info about us here: .

THE ROLE

We are looking for an experienced IT Specialist to join our IT team. This role will require working closely with our global teams both onsite and remotely to help support and improve the IT environment at Rounds.

Hiring manager: David Milner IT Manager (

Requirements:

WHAT ARE WE LOOKING FOR

Must-have:

• 4 years experience in an IT Support Service Desk or IT Operations role.
• Solid experience with Google Workspace (User management security settings SSO setup).
• Experience managing the employee lifecycle (Onboarding/Offboarding) for both local and remote staff.
• Proficiency in troubleshooting and supporting local and remote users including extensive knowledge of MacOS and Windows Operating systems.
• Experience managing user permissions and access rights for core business apps such as Slack Generative AI tools.
• Hands-on experience with specific MDM tools like Jamf JumpCloud or Kandji.
• Experience setting up IT ticketing lifecycle including workflows automations and reporting in tools like Jira Service Management Zendesk or Freshservice.
• Experience managing Endpoint Detection and Response (EDR) agents or Email Security Gateways.
• Basic understanding of networking concepts (TCP/IP DNS VPN).
• Strong organizational skills and attention to detail particularly in managing asset inventory and procurement.
• Excellent communication skills both written and verbal in English with a strong customer service orientation.
• Willingness to provide support for global employees on Fridays

Nice-to-have:

• Experience with Island Browser.
• Basic exposure to AWS or GCP specifically IAM roles.
• Work with Google play and Apple accounts
• Automation skills including understanding basic scripting languages.

INTERESTED

Our recruitment process consists of the following steps:

• HR Initial Interview (30 min)
• Home Assignment (1-2 hours)
• Technical Interview (1 hour)
• HR Interview (60 min)
• CTO Interview (30 min)

Get in touch at We look forward to hearing from you!