HR and Operations manager

Position Title: HR & Operations Manager
Position Location: Tel Aviv Israel
Reports to: Country Director
Length of Position: Full-time

HIAS Israel is a non-profit organization working to protect and support refugees and asylum seekers in Israel. As part of the global HIAS network we provide legal assistance and access to rights and services while working to promote the inclusion dignity and safety of displaced people and their families. Through our programs and partnerships we support individuals and communities in navigating legal and social systems and building more stable and secure lives.

Job Summary:
The HR & Operations Manager oversees the organizations human resources and administrative functions in Israel including employee lifecycle management HR operations and office administration. The position directly supervises the Administrative Assistant serves as the primary HR and safeguarding focal point in Israel and coordinates closely with various HIAS HQ teams. The position also manages the organizations scholarship program and contributes to resource development and the management of volunteers.

Key Responsibilities:

1. Human Resources & Employee Lifecycle
Manage recruitment processes including job postings candidate screening interviews selection and coordination with hiring managers.
Lead comprehensive onboarding processes including employment documentation system access orientation and training.
Manage offboarding and employee termination procedures.
Support and coordinate employee hearings and termination processes.
Provide guidance and support to employees and managers on HR-related matters including workplace challenges and conflict resolution.
Lead employee engagement and wellbeing initiatives including regular supervision meetings.
Design and establish an organizational framework for volunteer management and engagement.

2. HR Operations Payroll & HQ Coordination
Manage day-to-day HR processes including employee records leave management and HR systems.
Manage direct communication with pension funds and insurance providers
Coordinate with payroll and finance functions on salary pension and employee-related matters.
Serve as the primary HR focal point in Israel coordinating with HQ on HR policies processes systems and employee-related matters.

3. Administration & Office Operations
Oversee the organizations administrative function directly supervise the Administrative Assistant and provide guidance on administrative priorities office needs and operational processes.
Manage office vendors procurement purchasing facilities and supplies ensuring smooth and efficient day-to-day office operations.
Oversee IT support and technology-related needs in coordination with the organizations IT provider and HQ.

4. Scholarship Program Management
Manage the organizations scholarship program for immigrant students including planning coordination implementation and monitoring throughout the year.
Manage the scholarship application and selection processes and coordinate communication with applicants and recipients.
Recruit coordinate and manage the volunteer scholarship selection committee.
Directly supervise and support the Scholarship Program Assistant.
Plan and coordinate the annual scholarship award ceremony.

Qualifications and Experience:
Bachelors degree in Human Resources Business Administration Social Sciences or a related field.
3 years of relevant experience in HR operations administration or a related field.
Fluency in Hebrew and English; proficiency in Arabic Russian or another additional language is an asset.
Experience working in the nonprofit humanitarian or human rights sector.
Strong organizational interpersonal communication and problem-solving skills.
Ability to manage multiple priorities work independently and operate effectively in a dynamic environment.
Strong commitment to the organizations mission and to advancing the rights and wellbeing of refugees and asylum seekers.
Experience supervising staff and working with managers is an asset.

DISCLAIMER

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities duties skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.
HIRING PROCESS

We are committed to a fair and respectful hiring process and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates even those who are not moving forward. Heres a snapshot of our hiring process:
Step 1: Submit your application!
Step 2: Interview with the supervisor and HR manager
Step 3: Interview with the hiring manager.
Step 5: Reference check.
Step 7: Start your professional journey with HIAS!
Note: Some of our hiring processes may vary and not all candidates will advance to each step.

ABOUT US
Over one hundred years ago the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe our founders were guided by the traditions texts and history of the Jewish peoplea history of oppression displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were and HIAS remains committed to helping Jewish refugees anywhere in the world. Today our clients at HIAS come from diverse faiths ethnicities and backgrounds as do our staff. We bring our experience history and values to our work across five continents ensuring that refugees today receive the vital services and opportunities they need to thrive. HIAS is a learning community committed to diversity and inclusion. We do our work with integrity accountability transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life to join our teams located in the United States and across the globe. People who identify as BIPOC people with disabilities people from the LGBTQ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision mission and values.
VISION
HIAS stands for a world in which refugees find welcome safety and opportunity.
MISSION
Drawing on our Jewish values and history HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES
Welcome Acogimiento Hospitalité (Hachnasat Orchim)
We Welcome the Stranger

Justice Justicia Justice (Tzedek)
We Pursue Justice

Empathy Empatía Empathie (Chesed)
We Approach our Clients with Empathy

Partnership Compañerismo Coopération (Chevruta)
We Believe in Changing the World through Partnership

Courage Coraje Courage (Ometz)
We Act with Courage to Build a Better World

Resilience Resiliencia Résilience (Ruach)
We Adapt and Thrive Continuously Demonstrating our Resilience

DIVERSITY
HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race color national origin ethnic background ancestry citizenship status religious creed age sex gender sexual orientation physical disability mental disability medical condition genetic information marital status registered domestic partner or civil union status familial status pregnancy childbirth military status protected veteran status political orientation or other legally protected status.

Required Experience:

Manager