GN Audio India

You will be responsible for resolving technical escalations from Tier 1 support consulting with the Tier 3 support team on tickets and escalating those tickets to Tier 3 when applicable. While the ticket resides in Tier 2 owns all communication with internal and external stakeholders. المزيد...

You will be responsible for all assigned technical escalations received from Tier 2 support. Owns support ticket communication with all internal/external stakeholders and when necessary will provide resolution with Development Centers and InMarket Product Quality. Key responsibilities المزيد...