وظائف تجربة العملاء في مصر

Greet guests warmly and professionally upon arrival.Anticipate and address guest needs and preferences.Build rapport with guests and create a personalized experience.Resolve guest complaints and concerns in a timely and effective manner.Provide information about hotel amenities services and local at...

EOE/AA/Disabled/VeteransA Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets. What will I be doing As a Spa Supervisor you are responsible for managing the spa team and carrying...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

    Manage and oversee SPA & Wellness operations     Develop the spas standard operating procedures and policies.    Sets a positive example in customer relations.    Interacts with customers to obtain feedback on product quality and service levels.    Addresses customer problems and complaints.    ...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find soluti...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

DescriptionPOSITION SUMMARYOur Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide rang...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find solutions repor...

DescriptionPOSITION SUMMARYRun sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Fron...

DescriptionPOSITION SUMMARYRun sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Fron...

Job Summary:The Growth Lead will be responsible for increasing user engagement activation and retention. They will work closely with the product customer success and marketing teams to drive customer lifetime value (LTV) through datadriven experimentation and lifecycle marketing. Responsibilities:Ac...

Identify and establish new strategic partnerships with fintech firms financial institutions technology providers and other relevant partners.Develop and execute partnership strategies that align with the company s business goals and objectives.Conduct market research to identify new partnerships o...

Descriptiondopay is redefining payroll by providing digital payment solutions that bring cashbased workers into the financial system. As we continue to grow ourLogistics teamplays a crucial role in ensuring smooth and efficient distribution of our prepaid dopay cards and related materials to busines...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory OtherManagement LevelManagerJob Description & SummaryWe are seeking to recruit a Cloud DevOps Lead to join our team in Cairo.The successful candidate will have a minimum of 7 years experience. They will be developinga reputation wit...

Lead the financial planning process including budgeting forecasting and variance analysis.Provide insights on financial performance and key metrics to support business decisions.Develop and monitor financial models to predict future business performance.Analyze and control costs related to operation...

About the RoleWe are looking for a Launch Manager to oversee and drive the successful launch of PeopleCQ in the GCC & US markets. This role is critical in ensuring a smooth coordinated and highimpact gotomarket (GTM) strategy by aligning sales marketing partnerships and product teams.The ideal candi...

DescriptionPOSITION SUMMARYOperate and monitor washing dry cleaning and drying machinery including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair spot treatment rewash or discard. Inspect cleanliness of articles removed from the washer dry...

Amazon is the largest ecommerce site in the Arab world. Every month Amazon attracts more than 41 million visits to its catalogue of more than 8.5 million unique products in 35 different categories including consumer electronics household goods fashion watches perfumes toys and baby products.With mo...

Customer Quality Analyst (CQA)Location: Cairo EgyptSalary: CompetitiveEmployment Type: FullTimeAbout the ClientOur client is a global leader in business process outsourcing (BPO) and customer experience management. With a strong presence in multiple countries they provide highquality customer suppor...