Filenet Admin

Position: Filenet Admin

Duration: 6+ months

Location: Florida

Systems Administrator

• Responsible for the analysis, development, modification, installation, testing and maintenance of operating systems software;
• Evaluate vendor supplied software packages and makes recommendations to IT management;
• Manages Oracle and MS SQL server environments;
• Provide systems administration of Microsoft servers;
• Analyze system logs, identify potential issues with production application and able to handle war room situation;
• Perform IBM FileNet performance tuning and work with IBM customer support to troubleshoot production issues;
• Create workflows using Oracle in Azure;
• Administration of FileNet P8, Content Management, and PE;
• Manage OpenText RightFax environment for receiving faxes;
• Manage QAS environment for address validation and troubleshoot production issues;
• 11) Support Central document intake users by troubleshooting imaging software (i.e.: DataCap, etc.) issues;
• Monitor application interfaces and troubleshoot Globalscape issues;
• Provide support to UC4 users and troubleshoot batch failure issues;
• Upgrade Brava client and provide support to Brava users;
• Monitor Blazon servers and work with support to resolve production issues;
• Manage session ScaleOut server cluster software;
• Provide support to production HP suite environment (HP Diagnostics, ALM,Sitescope, Performance center and BSM);
• Manage SAP Suite like Business Web Intelligence environment, Business Objects Data Services Professional and SAP Business Objects Enterprise Premium;
• Monitor Antivirus infrastructure and schedule periodic server security software updates;
• Setup virtual servers, pools, nodes and troubleshoot production issues;
• Apply operating system updates, patches, and configuration changes;
• Work in a team environment;
• Manage multiple tasks and small projects as well as service requests and incident resolution;
• Plan and manage the Server and Storage Virtualization, setup /configure servers, create storage pools, and manage Azure storage options;
• Hands-on development and release experience in Application Build Management / DevOps using TFS and Azure Devops;
• Automate our operational processes as needed, with accuracy and in compliance with our security requirements;
• Provide support for deployment and post go-live;
• Install and prepare technical documentation for system and software applications;
• Update, develop, execute disaster recovery procedures;
• Provide 24/7 on-call support including weekend on-call support.

Contractor and/or Contractor's Staff assigned to this contract shall have the following knowledge, skills, and abilities:

• Bachelor's Degree in Computer Science, Information Science or other related field;
• Two Five (2-5) years of programming/systems analysis experience;
• Knowledge of Operating systems (Microsoft and Linux);
• Knowledge of Azure Administration;
• Relational database experience with Oracle, or SQL Server;
• Understanding of N-Tier Architecture;
• Experience with large infrastructure systems;
• Understanding of Agile Development Methodology;
• Microsoft Visual Studio 2012 or later;
• Team Foundation Server (TFS) and Azure DevOps;
• Knowledge of Release Management;
• SAP Crystal Reports;
• Windows Communication Foundation (WCF);
• Experience with Service-Oriented Architecture (web services); and 15) IBM FileNet 5.2 or later;
• Experience with TFS and Azure Devops;
• Experience with Azure repos (GIT, TFSVC);
• Understanding of CI/CD pipeline;
• Understanding and experience with building and deploying enterprise applications;
• Experience with windows